Payments
Payment is due in full at the time of purchase. We currently accept Visa and
Mastercard, as well as other secure payment methods, to ensure a smooth checkout
experience. Orders are not processed or shipped until payment clears successfully.
All transactions are final. Once an order is placed, cancellations are not accepted. Completing
your purchase confirms your agreement to these terms and authorizes the charge to your chosen
payment method.
We care deeply about every customer and strive to resolve concerns quickly and fairly. Please
contact us before initiating a chargeback — working directly with our team allows us to make it
right faster and helps avoid account restrictions.
Shipping
We aim to ship paid orders the same day when received by
6:00 PM Eastern, Monday–Friday. During high-volume periods, please allow one
additional business day for processing.
Available shipping options:
- Priority — estimated 2-4 business days
- Priority Plus — estimated 1-2 business days
International shipping times vary by destination country. Please contact our customer service
team for an estimate. Transit estimates exclude weekends and holidays. We are not responsible
for carrier delays due to weather, volume, or operational issues.
A tracking email will be sent once your order ships. Please monitor tracking and contact
[email protected] if you have any questions.